Patients deserve magical experiences (too).
At our core, we believe healthcare should be intuitive, predictive, and inspiring, if not magical. Our work reimagines these interactions to unite technology, empathy, and efficiency—creating solutions that feel effortless, connected, and, above all, human.
From streamlining complex workflows to crafting experiences that anticipate patient needs, we bring a systems-thinking approach to healthcare, bridging gaps between departments and services, enhancing patient and provider experiences, and ultimately fostering a healthcare environment that works in harmony.
Every healthcare journey is as unique as the person on it.
Imagine what that journey could look like if the experience was frictionless.
Imagine if patients were fully informed, were given the access and control they need to make confident decisions about their health, and had absolute privacy along the way.
We imagine it. And we spend every day working toward it by partnering with innovative healthcare companies who are pushing boundaries to build solutions that fit seamlessly into people’s lives. To do that, we approach every project with the belief that if we deeply understand each individual’s authentic needs, we can better serve them with offerings that are valuable, engaging, and trustworthy.
We can build a healthcare system that truly serves the people in it.
Take your plans & approach to the next level – using the right design strategy
Forge Harmonic equips you with a clear understanding of what patients, clinicians, administrators, stakeholders, and partners need to create human-centered products and services that stick.
User Insights
Product Design
Design Strategy
Service Design
Innovation
Design Futures
What You Can Expect
Clarity of Direction
Our clients gain confidence about what problems they need to solve and how to apply their vision to build a 10x better solution.
Product-Market Fit
We find the attributes and capabilities that get customers asking, “When can I have it?”.
Validated Roadmaps
We ensure that your teams only work on the things that really matter.
We provide powerful insights, an unmatched knowledge of the healthcare ecosystem, and human-centered expertise so you can create innovative products and services to be viable, accessible, and easy to use.
Our team of problem solvers and storytellers gives you a competitive advantage in the market. Our decades of deep industry experience and creative talent enable you to bring your vision to life quickly.
Healthcare is changing more rapidly than ever before.
New digital technologies continue to be deployed across the health ecosystem as organizations rush to support remote patient workflows, clinical care, hospital operations, and more due to COVID-19.
Innovative teams are developing new products and services – and significantly modifying those they already have – to ensure patients can get the right care wherever they are.
Are you meeting your customers needs?
Whether you are building the right product or the wrong one, the investment is the same. One will be a catalyst for growth, and the other is wasted time and money.
Our strategic, human-centered approach delivers the right solutions every time.
Shervin Kamkar, Head of Strategic Partnerships at Roche Sequencing and Life Sciences
“She’s excellent at strategy and great at design work, and she’s fantastic at bringing it together and understanding customer needs…..”
Kerry Leonard, Co-Founder and VP Product, Bend HSA
“The level of expertise they brought to bear on the process was invaluable to our team…”
Joshua Forman, Co-Founder and Chief Product Officer, Confer Health
“Lisa is one of the few humans with the formal expertise and experience needed to support a fast-scaling venture with the tolerance for ambiguity one needs to excel at a startup…”
Ira Cummings, Sr. Manager, Product Design
“Her expertise was immediately apparent, and as we worked together, she helped me hone where to focus my energy as a leader without giving me the answers…”